Last week I was discussing the need to open your
business presentation with the kind of energy you feel when you’re closing a
successful presentation – and taking inspiration from the great magician John
Archer. It reminded me, however, that
there can be conflicting objectives at play as you open.
On one hand, you want to come straight to the point,
driven by that sense of energy. One the other hand, you actually need to take
your time to get established, allowing your audience to ‘tune in’ to you as
they settle and ensuring that you don’t simply blurt your all-important opening
words because your heart is pounding away that little bit faster than normal. Above
all, you need to take control of the situation and ensure that, for the next
few minutes at least, you ‘own the space’.
I usually illustrate this to asking those I am
coaching if they have ever been to a dinner with entertainment provided by
‘table-hopping’ magicians. I explain that it’s a tough environment for the
magicians – they need to break into the table, interrupt the conversation and
struggle with noise, difficult lighting conditions and waiters trying to serve
food, never mind potentially tipsy guests.
The best performers will do all they can to ‘own the space’; they
will clear a small area for themselves, adjust the seating a little and clear
away any obstructions or distractions. Only then will they start to perform
their magic – when the conditions are right for them to do the best job
possible.
Few people get to experience working as both magician
and businessman, so I was
delighted to hear Marvin Berglas echo my thoughts in
one of Pete Wardell’s excellent ‘Magic State of Mind’ interviews. Marvin is the man behind the super-successful
range of ‘Marvin’s Magic’ tricks that you will find in department stores all
over the world. He continues as a performer, however, particularly at the
Emirates Stadium where he organises the corporate entertainment for Arsenal FC.
Inevitably he gets asked in business meetings to ‘show us a trick’. The way
Marvin responds is to say: “Sure, but not near at the corner of your desk;
let’s go and sit around the table and I’ll show you something special”.
So – take a moment or two before launching straight
into your business presentation. A moment to check that your audience are all
settled and that everything you need is in place. And don’t, whatever happens,
get caught out by the arrival of the coffee. All too often a trolley arrives
just as you are delivering your full-on, scene-setting, engagement-designed opening statement. You cannot hope to compete with the clinkety-clink of cups
and saucers and the passing of the sugar bowl. So stop speaking and make a
point of pouring the coffee yourself. Far from looking servile it will show
that you are in charge and you will re-start when full attention can be
assured. You own the space!
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