Much has been made of the need for simplicity when it comes
to communication and at some stage we have all been taught the ‘KISS” principle
– ‘Keep It Simple Stupid’! I would like to make a gentler, more practical
proposal for constructing a business presentation: Don’t be afraid of the
simple solution – that may be staring you in the face.
I actually touched on the challenges to achieving simplicity
and the clarity that usually results in my last blog (see immediately below) on
the ‘Curse of Knowledge’. We tend to know too much about our subject matter to
be able to explain it in simple terms.
One of the occasions on which this became most apparent to
me was a few years ago when a newly formed group of doctors and other NHS
bodies was making its final pitch to become a fully-certified Clinical
Consulting Group. They needed help with
their presentation because they were all much more used to day-to-day medical
matters than they were to making persuasive arguments to bureaucrats in control
of purse strings. As experts in their various fields, however, they knew
everything there was to know - other than where to start, where to finish and
how to cram it all into the allotted time frame. They were truly afflicted with
the ‘Curse of Knowledge’.
After listening to some longwinded meanderings that were
neither persuasive, nor memorable, I told them that the structure with which
they were struggling was actually very simple; they already knew it and it’s up
there. “Where”, they asked. “Just
there”, I replied, pointing to a pop up banner that I was seeing for the first
time, but had seemingly become just ‘part of the furniture’ to everyone
else. Underneath the organisation’s logo
the banner proudly declared: ‘Better Care, Better Health, Better Value’. “Those
are presumably your founding principles and I assume you still stand by them”,
I suggested to nods all round. “Well all you need to do in the presentation to
get final sign off for your CCG is to give brief but compelling demonstrations
of how you are delivering better care, better health and better value, ideally
in that order”.
The solution had not occurred to anyone until that point,
probably because it seemed too simple to be true. Within that simplicity,
however, lay – from the audience’s point of view - clarity and familiarity, all
wrapped up in the ‘Power of Three’. For the presenters it overcame all the
agonising over structure – and the presentation content started to write itself.
So don’t be afraid of the simple solution – that just may be
staring you in the face.
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